Monon Privacy Policy & Support

Monon (“we,” “our,” or “us”) operates the Monon mobile application (“App”) to promote mental well-being through interactive activities, videos, and audio sessions.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Monon app.


1. Information We Collect

We collect limited information to provide you with a personalized experience and to track activity progress.

a. Information You Provide:

  • Name or nickname (optional)

  • Phone number or email address (for login/authentication)

  • Responses to activities, reflections, or feedback you choose to submit

b. Automatically Collected Information:

  • App usage data such as completed activities, viewed videos, or listened audios

  • Device information (model, OS version, app version)

  • Timestamps of activity completions for progress tracking

This data is stored securely in Google Firebase (Firestore, Authentication, and Storage).


2. How We Use Your Information

We use your information solely to:

  • Track your activity progress and completion rates

  • Generate insights for your personal development

  • Allow admins or volunteers (if applicable) to monitor collective progress

  • Maintain and improve app performance and reliability

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.


3. Data Security

We use Firebase security rules, encryption, and restricted database access to protect your data.
Only authorized administrators can access user records for program monitoring and reporting.


4. Data Retention

We retain your data as long as your account remains active.
You can request deletion of your data or account at any time by contacting us at shovon@300feetdigital.com


5. Your Rights

You have the right to:

  • Access and review your stored information

  • Request correction or deletion of your data

  • Withdraw consent and stop using the app at any time

To exercise these rights, contact us at support@mononapp.com.


6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app and on our website with a revised “Last Updated” date.


7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Monon App Team
Email: shovon@300feetdigital.com
Website: https://300feetdigital.com/monon-privacy-policy-2/
Phone : 880-1737281391